Support Desk Issues
Hello, Wildfire Concepts Fam! Please be advised that you may experience delays in response to your support tickets beginning the evening of December 1...
Tue, 14 Dec, 2021 at 11:01 PM
Taking care of our customers is our utmost priority. We make it a point to reply to tickets within 24-48 hours. During launches, or if the issue requir...
Wed, 14 Apr, 2021 at 8:34 PM
The Freshdesk team (the software we're using for our support desk) have said the following: "Customers have to use the Federated login (login thr...
Wed, 14 Jun, 2017 at 11:27 PM
Welcome to the Wildfire Concepts support desk. We thank you for your patronage of our products and will do our very best to assist you with your concern...
Thu, 15 Jun, 2017 at 1:41 AM
When you create a ticket at the support desk, an account is automatically created for you. This allows you to access your existing tickets and create new o...
Thu, 15 Jun, 2017 at 1:26 AM