Support Desk Issues

How Do I Access The Desk? It’s Saying I Can’t Login!
The Freshdesk team (the software we're using for our support desk) have said the following:  "Customers have to use the Federated login (login th...
Wed, 14 Jun, 2017 at 11:27 PM
Why Did I Get A Wildfire Concepts User Activation Email?
When you create a ticket at the support desk, an account is automatically created for you. This allows you to access your existing tickets and create new o...
Thu, 15 Jun, 2017 at 1:26 AM
First Time Creating A Ticket?
Welcome to the Wildfire Concepts support desk. We thank you for your patronage of our products and will do our very best to assist you with your concern...
Thu, 15 Jun, 2017 at 1:41 AM