Once you've bought a product, you should receive a receipt via email including the access details is sent to your email.
Kindly check your spam/junk folder in case the email landed there. (whitelist firstname.lastname@example.org too!)
Any purchases after Dec 2016 are available via your membership area here:
Wildfire Concepts Members Area
Purchases prior to Dec 2016 can be accessed via your JVZoo download area here:
If you still do not see your purchase, please send us the product name, JVZoo or PayKickstart transaction ID and/or your Paypal transaction ID or email so we can verify your purchase and send you the necessary information.